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SHIPPING & RETURNS

Shipping Policy

Sustainability is very important to us at Acantha Crystals, which is why we send all of your crystals in reused bubble wrap given to us by our suppliers. Each order is packaged in a brown kraft box or recycled paper lined sleeve, filled with recycled (and recycleable) brown paper. Each of your crystals is lovingly hand wrapped with recycled brown tissue paper within a box sealed by kraft tape. 

We aim to post your parcel within 2-3 days from the day of purchase, but do reserve the right to delay this slightly due to personal reasons. 

At checkout, you will be provided with a list of options for your shipping. 

Both of the shipping options provided will cover our parcel up to the amount of £100 in value. 

Do note that there may be delays to these services that are out of our control. 

Please be aware that the price that you pay for postage includes the cost of labour, packaging materials and travel expenses. We always try to keep this as low as possible, but please respect that postal services and the materials needed can be expensive.

Return & Exchange Policy

As standard policy at Acantha Crystals, you have 14 days to return your crystals to us should there be a problem, but we do please ask that you get in touch with us first and we will aim to resolve this for you. 

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